Return Policy

We hope your shopping experience with Skribbit is always smooth and satisfactory. However, if you ever need to return your order, please keep the following guidelines in mind to ensure a hassle-free process:

Return Request Deadline:

You must raise a return request within 2 days of receiving your order to be eligible for an exchange or refund. Failure to do so within this timeframe will result in the return request not being accepted.

Initiating a Return Request:

To raise a return request, please visit our "Returns & Exchanges" page on the Skribbit website.

Documents Required:

When raising a return request, please have the following information ready for a smooth approval process:

1.Your order ID. 2.The pin code of your delivery address. 3.Photos or videos of the items in the same condition as when you received them.

Condition of Returned Items:

Any product that has been used or tampered with will not be approved for return.

Return Shipping Instructions:

If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back to us without requesting a return first will not be accepted.

Contact Us for Assistance:

If you require any assistance with returns, please don't hesitate to contact us at support@skribbit.in

Reverse Pick-Up:

1.If your return is due to receiving a defective/damaged product or the wrong products, we offer a free reverse pick-up service. 2.For returns due to any other reasons, a reverse pick-up charge of Rs. 50*/- will be applicable.

Damages and Issues:

Upon receiving your order, please inspect it immediately. If you find that the item is defective, damaged, or incorrect, please contact us right away so we can address the issue. Additionally, kindly provide photo or video evidence of the problem.

Non-Returnable Items:

Certain types of items cannot be returned, including perishable goods, custom products, hazardous materials, flammable liquids, or gases. If you have any questions or concerns about the return eligibility of a specific item, please reach out to us.

Initiating a Return Request:

To raise a return request, please visit our "Returns & Exchanges" page on the Skribbit website.

Exchanges:

If you wish to exchange an item, the fastest way to do so is by returning the original item and making a separate purchase for the new item once the return is accepted.